Terms of Use

1. The service

LifeDiet is a nutrition coaching app. An AI assistant talks with you by voice to gather your information, and your meal plan is reviewed and approved by a nutritionist before you see it.

2. Not for emergencies

The app does not replace medical care and is not for emergencies. If you have serious symptoms, seek medical care or call your local emergency number (911 in the U.S.).

The AI assistant can make mistakes. The guidance that counts is the plan approved by your nutritionist. If in doubt, message him in the app.

3. Your account

You must be 18 or older and give accurate information, especially about your health, allergies and medications. Keep your password secret; you are responsible for activity on your account.

4. Acceptable use

Don't use the app for illegal purposes, don't try to access other people's data and don't interfere with the service. We may suspend accounts that break these terms.

5. Plans and payments

Consultations are sold in packages (1, 3, 6 or 12), paid upfront through Stripe by card. Each consultation is deducted from your balance when it is completed and the plan goes to the nutritionist; continuing a call that dropped doesn't use another one.

Unused consultations can be refunded within 30 days of purchase, to the original payment method. Ask through the app's messages or by email at privacidade@lifediet.app.

24-hour guarantee: if your diet is not approved by the nutritionist within 24 hours after the consultation ends, the price of that consultation is refunded automatically to the original payment method, and you still receive your diet. For follow-ups, the time starts when you send your progress photos. The guarantee does not apply to complimentary consultations.

Payments are processed in Brazil and charged in Brazilian reais at the equivalent of the US dollar price. Your bank converts the amount and may charge a foreign transaction fee.

6. Intellectual property

The app, the LifeDiet brand and its content belong to us. Your meal plan is for your personal use.

7. Limitation of liability

We work to keep the app running, but it may be unavailable for maintenance or because of failures. Results of any meal plan depend on many factors and are not guaranteed. To the extent permitted by law, our liability is limited to the amount you paid us in the last 12 months.

8. Privacy

How we handle your data is described in our Privacy Policy.

9. Ending your account

You can delete your account at any time in Profile › Privacy and data.

10. Contact and governing law

Questions: privacidade@lifediet.app. Mandatory consumer protection laws of the place where you live still apply to you.